Mine The Gaps
Poor supply chain processes can result in product recalls, shipping errors, delays, and damages, high transportation costs, and unhappy customers. Yet these are common problems that can all be prevented with effective process design and execution. In Mine the Gaps, Steve Clarke shows you how to uncover and address the critical gaps in your Life Science supply chain and build long-term capability. Based on years of frontline experience, Clarke’s strategic approach reveals how and when to use the most powerful tools from multiple disciplines that will have the greatest positive impact on your organization.
Too often businesses waste time on scorecards, dashboards, and analytics that provide them with little or no insight. Clarke reveals how to leverage readily available data that will result in quick wins and select relevant metrics that are actionable and drive better business decisions. He reviews the 7 process redesign principles that will transform how work gets done, highlights the pitfalls to avoid, and guides you on how to develop a realistic road map tailored to your specific needs. He includes a full case study that illustrates his strategy step-by-step to transform the on-time delivery performance of two life science clients.
Process improvement and operational innovation lead to better results. Mine the Gaps offers a powerful framework to achieve supply chain excellence and organizational success.
Steve Clarke
About Steve Clarke
After obtaining his BS in Biochemistry at the University of Sheffield, England and an MBA from CSU East Bay, Steve has become a leading expert in life-science supply chain management and operational excellence. He has APICS and Lean Six Sigma Black Belt certifications and has taught these courses to students for 20+ years.
Steve has over 25 years’ experience with notable life science companies, such as Danaher Corporation, Bio-Rad Laboratories, Santen Inc, BioMarin Pharmaceutical and Bio-Techne, as well as smaller start-up organizations. Over the years, he has developed an unparalleled reputation for his structured approach, tenacity, and his ability to consistently deliver results.
What People Are Saying
What People Are Saying
I was impressed with Steve's leadership, his attention to detail, and his ability to dissect complex problems. Steve did a great job on a very complex project.
Steve was instrumental in making the supply chain planning application relevant. He led many projects that optimized Manufacturing, Purchasing, Inventory etc.
I hired Steve for several strategic life science supply chain projects, and he has consistently leveraged the methodology covered in this book with remarkable results. Even though this approach is very structured, it is surprisingly effective in addressing a large variety of supply chain challenges. We have utilized the Mine the Gaps framework to achieve many bottom-line and top-line improvements. It is generally believed that to achieve such transformational results, large investments are required in sexy technology, such as AI, control towers, etc., and that it would take a long time to achieve. I can attest to the fact that all this was achieved with precisely $0 capital investment, and many of the improvements were completed within three months. Did I mention that this was also during a pandemic?
As you will find from this book, the approach is surprisingly simple if you follow the framework and don’t over complicate your efforts. Obviously, the Mine the Gaps framework alone will not be enough. You will still require strong leadership and enthusiastic employees. But now they have a playbook to help guide them on their journey, from selecting a strategic objective to successfully realizing benefits from projects that were intentionally selected to create timely and meaningful impact. The patients that rely upon the effective management of your supply chain to deliver life-saving equipment and drugs will be grateful that you have taken the time to understand the Mine the Gaps system.
