DO NOT RETURN BOOKS WITHOUT AUTHORIZATION AS DESCRIBED BELOW.
RETURN BOOKS ONLY TO THE HARTFORD ADDRESS PROVIDED UPON APPROVAL OF RETURN.
Please be aware of the following rules regarding returns:
- All returns must be requested within 90 days of purchase.
- We will not accept returns of more than 8 copies per title.
- All returned items must be in original condition. A refund will be issued upon inspection of the returned items only if items are shrink wrapped as sold or First-Quality. First Quality is defined as having clean edges, no scratches, folded corners, marked pages, etc. Item must be re-sellable for a refund to be issued for that item.
- Return shipment fees are paid by the customer.
- A copy of your original invoice and packing slip must be included with the shipment. Carton must be marked with your original order number as shown on the packing slip.
- A 10% restocking fee on returns of 8 items or less will be applied to all wholesale orders